14:58 27 May 21
My family has been a customer for at least 15 year's. Recently we called for service at 3:30 and explained the situation and was told by the time a tech was to arrive, I would be charged a overtime rate. My wife suffers from liver failure and I explained we can't wait until the next day. Your competition came out with in a hour at a normal rate. I work in the residential and commercial construction industry. You installed the unit for us almost 10 years ago and was not expecting any warranty work,just service. Can't wait to use this in preconstruction meetings as a example of what not to do. Thanks .read more
Michael L Reeves Jr
11:15 22 May 21
Great service tech and very professional. Would definitely recommend them if need any type of HVAC repair or service.
21:01 23 Apr 21
Could not have asked for better service and the unit is of the highest quality .
20:38 22 Mar 21
Techs arrived on time, professional looking, did a great job & cleaned up the old unit & took it away. I would recommend them to everyone.
14:02 21 Mar 21
Extremely professional and the work is Phenomenal! My husband and I are very impressed with this company!
05:53 26 Feb 21
The overall front-end experience has been exceptional. Thank you, Brandon. I trust this level of commitment to customer satisfaction after the sale will continue for the next 12+ years.Gotta give credit to the installers Jessie & Gary. They too were professional and respective. I think they installed the whole system without taking a lunch break. I noticed that Jessie & Gary flinched a lot when Brandon was around. Not sure what was up with that... jk :-)By the way, if your AC & Heating system is failing, you should buy a Daikin heatpump system.read more
22:04 24 Feb 21
I was in need of a complete unit. Great people to work with. Brandon gave me several options on units. They completed a tear out and install in one day in not the best weather conditions. Very happy with the product and service.read more
00:08 14 Dec 20
They always show quickly. The work is honest and thorough. Price is very affordable.
21:40 02 Nov 20
I called this company about 9:30pm on a Friday night and they still came out and worked on a/c. Couldn't get it fixed until they got part Monday but they got a/c working to last till Monday. It was too hot for no unit freezing up. Now I've got my Mother in town 30 minutes from there shop but she also likes their work ethics.read more
22:41 14 Oct 20
Air Specialty installed my central air unit. They have been very professional and responsive when I call for their service. The company continually keep up with my regularly - bi yearly check up. Blake is my favorite technician. He is very thoughtful and knowledgeable. I am very pleased with his work, because he goes out of his way to help and explain what he is going to do to your unit and how to maintain it during the year.read more
14:59 09 Oct 20
My technician was really knowledgeable on his work very courteous answered all my questions took his time did not rush anything I would highly recommend Air Specialty. Also Brandon was very helpful courteous always answered all my questions the ladies in the office was also very helpful and knowledgeable. And they also sent me cookies so nice thank you so much. Before you get an AC check air specialty out first.read more
14:10 15 Sep 20
Awesome service, came the same day I called. They are great to work with!
17:51 26 Jul 20
Kudos to the entire Air Speciality Team for another job well done! Thank you!
14:03 09 Jul 20
As always, incredible service! I use them solely at my place of business and I use them anytime I have any HVAC issues. Awesome install crew, great sales lady and great sales guy Charles!read more
21:56 15 Jun 20
I had a new system installed the technicians were outstanding very net well mannered young men the salesman Branden was fabulous explained all my options and price I would recommend them everytime someone ask me about AC repair or installation you can't go wrong with this company.read more
22:25 09 Jun 20
Charles Norris was my salesperson and was very helpful and informative in guiding us in choosing a replacement HVAC system for our home. The father and son installation crew worked hard and efficiently, and cleaned things up perfectly when they were done. A very professional company!read more
18:11 26 May 20
Hats off to Kyle and Gary. They did an outstanding job installing new system.
02:49 22 May 20
Archer the tech who came to my house was fantastic. Very professional and was good at explaining what the issue was. Took care of everything quickly and was very polite. He even offered to come back later and help to program the thermostat to be more efficient. I was very pleased with this HVAC service.read more
02:45 20 May 20
Love what Blake did to our air conditioner when he came out. Thank you for Great service and Excellent employees.
15:40 10 Apr 20
They charged me an extremely high fee to fix an outside unit ,did not address the inside issue that I told him about! My unit was freezing up inside never looked for leaks inside until their second visit and now I am having to go to a competitor company to have a whole entire inside outside unit put in! I was not pleased whatsoever with the quality of their work. They Replaced a part on the outside unit but never addressed the real issue that I called them about and now I am without an air conditioner and as I said I’ve had to go to a competitor to get the issue resolved!! Air Speciality’s initial service call is not reasonable at all in comparison to other companies!..... Bottom line is I would not recommend them unless you want to seriously get ripped off!!!read more
23:19 11 Mar 20
Technition was courteous , professional and explained everything.he was doing
15:44 11 Dec 19
Great I would recommend them to everyone. My two technician were knowledgable trustworthy and clean. Everything explained to me they did I only hate I waited so long to do it. My house feels like a home thanks to air speciality.read more
07:54 06 Dec 19
I'm so pleased with Air Specialty, that not only did I buy one unit from them but I bought two! My salesman was Brandon and he is awesome. He helped me to pick the best unit for my needs and price range. He is honest, courteous, thoughtful, just an all-around great salesman. I picked a split unit for my bedroom and my kitchen. The installers were great! The bedroom installation was pretty cut-and-dry, I don't think they had any problems installing this unit. However, the unit in the kitchen was a little bit more tricky. But the installers come out ahead of time, to help decide the best place to install the unit, given that it was a little bit more tricky. On the day of installation the guys were here on time and did a fantastic job installing both units. They explained in detail how each unit worked, and make sure that I understood. They explained the warranty and answered all of my questions. I highly recommend Air Specialty. I bought these two units so they will of course, be doing the maintenance on these two units. I am so pleased with them that they will also be doing the maintenance on my other unit, and of course, when the time comes and I have to replace that unit they will definitely be the ones that I call. I highly recommend them and we'll use them again!!! Thanks so much,Mrs. Burnsread more
00:54 20 Nov 19
Service was just as expected, excellent. Technician was courteous and very knowledgeable, i would definitely recommend this company.
23:21 13 Nov 19
Very pleased with service I received yesterday.I called and spoke to a real person which was great. She was professional and knowledgeable . She explained everything to me and was able to answer all my questions.The technician, David, arrived on time. David was also professional and knowledgeable. He asked me a few questions and went right to work. In just a few minutes he figured out what was wrong, and went through the extra effort to find a part that day since it was going down to freezing that night. David came back with the part and had everything put back together in no time.I will definitely recommend Air Specialty to anyone that needs service on their Heating and Cooling system.read more
18:06 07 Nov 19
Had a new Heating and Air system installed in May. The 2 men who did the install did a wonderful job. The AC worked great over the summer. However the reason I am not giving them 5 stars is because when I tried to turn on the heat during our first cold spell the thermostat was set up for a system that has a heat pump. I did not think my system had one but it is a 2 stage system with dehumidifier so I thought maybe I misunderstood. I set the thermostat for automatic heat and AC according to the book it came with and the unit ran both the furnace and AC at the same time. In the window of the thermostat it would say aux heat 2, so i thought the unit was working with a heat pump. The air was only 8o degrees coming out of the vents and would drop down to 48 and go back up to 80. I went outside and the furnace was running as well as the fan on the AC and water was coming out of the condensation pipe. I called AS and they sent out a tech who said that the thermostat was not set up correctly and he had to go on-line to find out how to get it to display correctly for my system. After that everything worked correctly. I am glad i did not wait to long to call them otherwise my gas and power bill would be out of sight.read more
21:20 19 Sep 19
I am very pleased with the whole experience, from the initial estimate throught the installation and final cleanup. Everything was completed as promised and I would recommend this company for any A/C service or installation needs.read more
19:42 16 Sep 19
We had a problem with our AC over the weekend, and Air Specialty was one of the only companies we could get in touch with. Dave was our technician, and was at our home in less than 2 hours. He was very polite and professional, and had our problem fixed in under an hour. They were very reasonably priced, and we will be return customers.read more
15:20 07 Aug 19
We've had the maintenance program for years. The technicians have always been respectful of our home and are always professional. The maintenance twice a year is the reason we have not had problems with our unit.read more
18:33 30 Apr 19
Office staff and management are the best, very polite and helpful. Technician was fast knowledgeable, clean and very polite. I Highly recommend Air Specialty for all heating and air conditioner replacement or repair.read more
22:09 01 Mar 19
Great service! From the initial sales call to installation. I am very happy with Air Specialty.
17:00 17 Jan 19
Air Specialty came recommended from several friends. They lived up to their reputation. These guys were incredibly accommodating from the moment I placed the call to the very thorough installation from their techs. Their quote for a 5 ton heat pump and air handler was the most commercially competitive we had of 3 quotes in the Mobile, AL area. Overall, it was an extremely good experience. I would highly recommend them for residential HVAC services.read more
15:56 12 Jul 18
Awesome. Mike was an outstanding Tech. Didn’t just fix our issue but also gave us tips to preserve our AC. Highly recommend.
14:27 13 Jun 18
We’ve had to call AirSpecialty twice and both times even though we had different technicians we had a great experience! They fixed the issue we were having with our unit and we couldn’t be happier! Thanks again!read more
18:24 24 Mar 18
Awesome company! We had gotten many estimates, most were cheaper, but we were not looking for cheapest...we wanted the best. Their representative picked up on this (didn't want to advertise money was not our main issue!) and offered us a deal with an outstanding warranty that won't let us down. Our power bills have dropped by at least 120.00 a month. Recommend to all.read more