Read the Latest Customer Reviews for Air Specialty
Tommy Norman
16:04 16 Nov 23
The young man was very professional that came to our house. He went straight to work, he answered every question my wife and I had, and we were satisfied with every answer he gave us. We would appreciate it,if you can send him to our house every time we need our air-conditioning checked, and are fixed (if we need it). Please let Mr Jerry Anderson know, that my wife and I are praying for him,and your business.read more
J. D. Powell
20:19 07 Nov 23
We used Air Specialty to put in a new heat pump and ductwork. This replaced a unit way over 30 years old. They come every 6 months to inspect and service the unit. I like that. The charge is something like $100 a year. The technicians are always very nice.read more
Sam Forbes
18:40 07 Nov 23
Always very professional and caring staff members that make sure my systems are in tip top shape. Maintenance and repair prices always fair. Completely trust these guys.read more
George Richardson
15:37 09 Oct 23
These people are the best. Slowed everything down for me put the repairs in terms I could understand Ask for Lance!
Tricia Lafferty
17:24 18 Sep 23
Always friendly and accommodating! Had my regular twice a year maintenance completed but also felt like something was wrong. They sent a technician out the same day and they discovered I had a bad module motor and they replaced same day which was covered mostly under warranty! Great service. Highly recommend!read more
Clarice Clarke
14:47 29 Aug 23
Needed new indoor system. Was given a quote, system installed by Mike, very professional and answered all questions. I have been using Air Specialty for over 10 years.read more
Linds Harris
02:11 17 Aug 23
The young man who came to my house was very nice and polite. He was knowledgeable about what he was doing. He took time to explain what he did and why.read more
Drew (DrewM85)
14:18 16 Aug 23
Our AC quit cooling and I reached out to Air Specialty around 9PM. I was contacted fairly quickly by the on call technician who let me know that they would have someone out the next day. The office contacted me the next morning and scheduled an appointment for noon. To my surprise, our technician Blake, let me know he would be arriving early. Blake was quick to diagnose the problem and did a great job of explaining the issue and giving us some helpful tips to survive this heat wave. Overall we were very pleased with Air Specialty and can’t recommend them highly enough!read more
Paris Rome
00:36 11 Aug 23
I want to express my utmost satisfaction with the outstanding service provided by Blake regarding my air conditioner unit. It is with great pleasure that I commend his exceptional professionalism and expertise, which resulted in a complete resolution of the issue I was facing.During his visit, Blake meticulously inspected my air conditioner unit and effectively identified the source of the water leakage. He promptly proceeded to clean out the pipes, ensuring optimal functionality of the system. His attention to detail was truly commendable, and I was particularly impressed by his ability to clearly explain the problem and its solution to me in terms that I could understand.Moreover, Blake's courteous and friendly demeanor throughout the entire process further enhanced the overall positive experience. His dedication to getting the job done promptly and efficiently was highly commendable.Based on the exceptional service provided by Blake, I would not hesitate to recommend him to others who require similar services. I am confident that anyone who seeks his assistance will receive the same level of professionalism and expertise that I have experienced firsthand.Once again, I would like to extend my sincerest gratitude to Blake for his exemplary work. He has undoubtedly exceeded my expectations, and I am truly grateful for his assistance. The only Cons would be that you guys need to provide a Military Discount to servicemen and women!Thank you for your attention, and please convey my appreciation to Blake for his exemplary service.Cumberland SubdivisionMobile 36695read more
James Shirah
15:18 31 Jul 23
Would not recommend this company. They replaced my entire unit and still having problems and not cooling. And all they keep doing is making excuses.
Myles Williams
04:40 13 Jul 23
Showed up within an hour of my call ( on a Sunday and holiday weekend). Was very quick to get the problem resolved while being very courteous. Also treated my 2 year like a friend. Can't say enough about the technician that helped us. God bless him!read more
Charles Drake
16:41 08 Jul 23
Did a great job. Diagnosed the problem on Tuesday, ordered the evaporator coil and put it in on Friday. 5 hour job was completed in 4.
Donna Parker
21:45 13 Jun 23
My ac needed coolant came right out next day came back and told me what was wrong called following day with decent quote and will be out next week. Ty for such quick serviceread more
Angela Beaty
19:45 06 Jun 23
I had a scheduled bi-annual maintenance appointment. The technician was professional and seemed to know what he was doing. Happy with the service. Communication to get it set up was a little tough. I went there to get an appointment after no phone call response. When I went to make my appointment the lady was very nice.read more
Stone Bear
11:36 31 May 23
Air Specialty scheduled a technician out the same day even though they were booked. We had family coming for the weekend and bit was hot. The service technician was very professional and diagnosed the fault in short order. He fixed the problem and saved our weekend.read more
Genny H
13:10 22 May 23
Blake was on time and very polite. After checking my system, and giving it the thumbs up, we discussed the importance of maintenance on my system. Thanks Blake, you're awesome!!read more
Ronnie Law
17:32 01 Apr 23
Great job, the heating is working better. Of course you'll fixed the AC last year. Thank you for your professionalism, I went through several other companies before you'll got it right.read more
Sam Sullivan
23:22 08 Mar 23
Great service. Maintained contact on estimated time of arrival. Technician was professional, personable, and honest.
Maarten van der Giessen
15:34 16 Jan 23
Their tech came out on Christmas day. He went above and beyond anything I expected to repair our heat pump in freezing weather. Great service.
Veronica thomas
17:22 30 Nov 22
Blake was excellent. Answered all of my questions. Cleaned the vent that covers the area where you put the filter. I hope he is the one that will do my maintenance in the future!read more
Joyce Lloyd
15:19 29 Nov 22
Their services are always up too date and they have the nicest people. They are top professionally in all they do. Been using them for many many years.read more
Donna Pierce
11:13 22 Nov 22
Mr. Charles was very knowledgeable and helpful. Great guy!Everyone person involved in getting us a new unit went above and beyond to take care of us!Thanks againread more
Jy Roberts
15:22 02 Sep 22
This company is awesome. From the ladies who answer the phones and makes the appointments- Crystal and Erica, to the technician that was assigned to my house- Jamie, I couldn't have asked for a better experience. The technician, Jamie G., called to verify my address and gave an ETA. He arrived prior to the ETA. He was very courteous and professional. He explained everything in detail and answered my questions. He even explained the costs of the parts and services. He clarified that I was fine with the price before proceeding with the repairs. The repairs were done timely and he even took the time to show me what he had done.If you are ever in need of A/C repair service or maintenance, you should definitely consider Air Specialty.read more
Tony Howell
12:18 28 Aug 22
Had a great experience with the Air Specialty Team. All the way from the Technician evaluating my issues, Sales getting me prices and options for a new system, to Installation Crew putting in my new system, all went very well. Everyone was prompt, courteous and very professional. I highly recommend Air Specialty for all your HVAC needs.read more
thebackporchboys
23:10 09 Aug 22
Blower motor stopped working. Air Specialty came right out order a new motor and had it installed within two days. I highly recommend these guys. Prompt, professional, great customer service.read more
B H
18:32 03 Aug 22
I would say they are top notch I will be using them from now on.Mike and his team are the one to call
Sandra Bonner
13:31 03 Aug 22
Air Speciality has always been very responsive to my needs in regard to my A/C System.They believe in getting the problem repaired with good quality products and qualified installers. As well as my Heating needs also.Very Professional Personnel in determining what the problem is,and determining the cost.Very nice people.They provide all services related to my system. Highly recommended !!read more
melissa renee
14:06 27 Jul 22
It’s one thing to be rude to your co workers but to be rude to your co workers wife? Definitely not professional. While you are at work you should have a professional manner. Pauls attitude was definitely not professional.read more
Mike Keeling
22:57 14 Jul 22
Very quick response time, identified issue and repair compete in less than an hour. Great service and highly recommended!
Douglas DeWitt
22:38 13 Jun 22
A/C Technician (Sean) was very courteous and professional. Will contact again the next time I need A/C work done.
Kate West
13:38 21 May 22
We have been using Air Specialty for business and home HVAC systems for many years (maybe decades). They installed our home unit several years ago and we have been so happy with their quality, service, price and response time. They arrive the very day we call them (usually within an hour or two!) and are able to resolve any issue immediately. Highly recommend!read more
Wanda Granderson
12:00 18 May 22
Very professional and really knowledgeable of the system. I love when people teach me about something and make sure I understand what happened or what's going on.read more
Betsy Arruda
00:34 17 May 22
I would like to first and foremost speak of the sales & installation crew, they both were magnificent. The sales person explained the product with such knowledge, he also explained the process of installation. We were informed that our home needed some added features that were a need and not a sale feature. These were imperative to have for safety. The installers were just as knowledge and swift. THEY KEPT EVERYTHING CLEAN!!! im OCD so that was a plus.. They worked so seamlessly that even my dog was comfortable. The AC works magnificent. The heat will be used later this year. This company goes above & beyond.. Thank You to everyone at Air Specialty.read more
Don Finklea
15:03 05 Apr 22
I have used Air Specialty for a number of years and I am impressed how the quality of their service keeps getting better. They deliver what they promise and are very respectful of my property. Thank you Air Specialty for all you do for me keeping me and my tenants comfortable.read more
Ron Brizendine
02:15 11 Mar 22
Worry free maintenance, knowing that the job is performed the correct manner.
David Nowlin
21:08 26 Feb 22
Courteous, professional, responsive to all of my questions. I know that I got a great value, a professional installation, and more knowledge of my system. No-one else will be servicing our HVAC unit.read more
Tony B
09:16 08 Feb 22
Air Specialty is a Top Notch HVAC Company, communication is strong and the tech's who come out to do the work are very professional and knowledgeable in their trade. Couldn't ask for anything better.read more
Sharina Johnson
20:38 27 Dec 21
Amazing company. They did a wonderful job. I received a quote and and an estimated time frame that it would take to complete the job that was spot on the nose. I will recommend this company to anyone. They were even able to squeeze me in a week early. My house is now up to code and the new duct work is amazing.read more
Lisa McLeod
20:59 22 Dec 21
Professional and very nice - explained everything he was doing thoroughly and when I needed a part replaced he explained how much the charge would be & why it was necessary. I’ve worked in construction so I appreciated his thoroughness and he made sure it was working before he left. I was very happy with the results and how quickly Misty was able to get someone to help us. Would definitely highly recommend.read more
Heather Sprinkle
17:23 08 Dec 21
They sent someone out in a very timely manner. The guy was very friendly and through in his assessment of the issue. I feel as though the price for the diagnostic was very reasonable.read more
Robert Hankins
02:16 30 Nov 21
Service call maintenance on hvac/ac, the representative actually arrived early(he called first). He was Professional and knowledgeable about the maintenance requirements. Highly efficient and completed the maintenance within the prescribed time. Highly recommend Air Specialty for all HVAC/AC work.read more
Sylvia Baker
21:00 22 Nov 21
The technicians that visit my home are always so courteous and professional!! I look forward to my maintenance visits. I highly recommend them to anyone who needs heating and air conditioning service. I wouldn’t use anyone else.read more
Harry Carter
21:02 25 Oct 21
Always very professional and friendly. Expert service technicians are highly knowledgeable and provide consistently outstanding service. Highly recommended.read more
Sharon
20:27 22 Sep 21
Always excellent service. You will feel safe and comfortable with them working inside your home. Purchased a inside and outside unit from them a few years ago and it has been excellent. Had it financed through them and the payments are very affordable.read more
John mike
20:46 20 Sep 21
These guys are awesome! They really know how to run a business. On time and an all around professional group. Work is done as described in an expert fashion.Based on my experience, I highly recommend this business.read more
Barbara Marien
15:55 24 Jun 21
I would highly recommend Air Specialty for your ac needs. They are prompt, courteous, professional, and fairly priced.
Terri Smith
00:52 24 Jun 21
I called to get assistance for my AC unit. It was blowing no cold air. I had a technician within 24 hours come to my house. He spent so much time undoing what someone else had done. He told me what I needed and ordered the part and was able to get me temporary cold air until we could get a permanent fix. This guy was absolutely amazing and from someone that doesn't have much trust, I trusted him completely. He explained everything to me and answered every question. I will recommend Air Specialty to everyone.read more
Brian O
20:57 23 Jun 21
Called for A/C repair, the serviceman showed up on time, handled the new issue and also corrected an older issue that was due a follow-up. The invoice included a good description of the issue and resolution and the cost was reasonable for the work completed. Overall an excellent experience with Air Specialty.read more
Joe Finney
14:58 27 May 21
My family has been a customer for at least 15 year's. Recently we called for service at 3:30 and explained the situation and was told by the time a tech was to arrive, I would be charged a overtime rate. My wife suffers from liver failure and I explained we can't wait until the next day. Your competition came out with in a hour at a normal rate. I work in the residential and commercial construction industry. You installed the unit for us almost 10 years ago and was not expecting any warranty work,just service. Can't wait to use this in preconstruction meetings as a example of what not to do. Thanks .read more
Michael L Reeves Jr
11:15 22 May 21
Great service tech and very professional. Would definitely recommend them if need any type of HVAC repair or service.
Vickie Blocker
21:01 23 Apr 21
Could not have asked for better service and the unit is of the highest quality .
Donna Sheets
20:38 22 Mar 21
Techs arrived on time, professional looking, did a great job & cleaned up the old unit & took it away. I would recommend them to everyone.
Rilla Showles
14:02 21 Mar 21
Extremely professional and the work is Phenomenal! My husband and I are very impressed with this company!
Jeff Powell
05:53 26 Feb 21
The overall front-end experience has been exceptional. Thank you, Brandon. I trust this level of commitment to customer satisfaction after the sale will continue for the next 12+ years.Gotta give credit to the installers Jessie & Gary. They too were professional and respective. I think they installed the whole system without taking a lunch break. I noticed that Jessie & Gary flinched a lot when Brandon was around. Not sure what was up with that... jk :-)By the way, if your AC & Heating system is failing, you should buy a Daikin heatpump system.read more
John Garner
22:04 24 Feb 21
I was in need of a complete unit. Great people to work with. Brandon gave me several options on units. They completed a tear out and install in one day in not the best weather conditions. Very happy with the product and service.read more
robyn wiatt
00:08 14 Dec 20
They always show quickly. The work is honest and thorough. Price is very affordable.
Ronnie Few
21:40 02 Nov 20
I called this company about 9:30pm on a Friday night and they still came out and worked on a/c. Couldn't get it fixed until they got part Monday but they got a/c working to last till Monday. It was too hot for no unit freezing up. Now I've got my Mother in town 30 minutes from there shop but she also likes their work ethics.read more
shelia cleveland
22:41 14 Oct 20
Air Specialty installed my central air unit. They have been very professional and responsive when I call for their service. The company continually keep up with my regularly - bi yearly check up. Blake is my favorite technician. He is very thoughtful and knowledgeable. I am very pleased with his work, because he goes out of his way to help and explain what he is going to do to your unit and how to maintain it during the year.read more
Margie Cooley
14:59 09 Oct 20
My technician was really knowledgeable on his work very courteous answered all my questions took his time did not rush anything I would highly recommend Air Specialty. Also Brandon was very helpful courteous always answered all my questions the ladies in the office was also very helpful and knowledgeable. And they also sent me cookies so nice thank you so much. Before you get an AC check air specialty out first.read more
Bobbie Slawson
14:10 15 Sep 20
Awesome service, came the same day I called. They are great to work with!
George Vella
17:51 26 Jul 20
Kudos to the entire Air Speciality Team for another job well done! Thank you!
Matthew May
14:03 09 Jul 20
As always, incredible service! I use them solely at my place of business and I use them anytime I have any HVAC issues. Awesome install crew, great sales lady and great sales guy Charles!read more
Leroy Morrisette
21:56 15 Jun 20
I had a new system installed the technicians were outstanding very net well mannered young men the salesman Branden was fabulous explained all my options and price I would recommend them everytime someone ask me about AC repair or installation you can't go wrong with this company.read more
Debbie Smith
22:25 09 Jun 20
Charles Norris was my salesperson and was very helpful and informative in guiding us in choosing a replacement HVAC system for our home. The father and son installation crew worked hard and efficiently, and cleaned things up perfectly when they were done. A very professional company!read more
Lisa Hall
18:11 26 May 20
Hats off to Kyle and Gary. They did an outstanding job installing new system.
Ben Hill
02:49 22 May 20
Archer the tech who came to my house was fantastic. Very professional and was good at explaining what the issue was. Took care of everything quickly and was very polite. He even offered to come back later and help to program the thermostat to be more efficient. I was very pleased with this HVAC service.read more
Tamara Jones
02:45 20 May 20
Love what Blake did to our air conditioner when he came out. Thank you for Great service and Excellent employees.
Butch Davis
15:40 10 Apr 20
They charged me an extremely high fee to fix an outside unit ,did not address the inside issue that I told him about! My unit was freezing up inside never looked for leaks inside until their second visit and now I am having to go to a competitor company to have a whole entire inside outside unit put in! I was not pleased whatsoever with the quality of their work. They Replaced a part on the outside unit but never addressed the real issue that I called them about and now I am without an air conditioner and as I said I’ve had to go to a competitor to get the issue resolved!! Air Speciality’s initial service call is not reasonable at all in comparison to other companies!..... Bottom line is I would not recommend them unless you want to seriously get ripped off!!!read more
herman pharez
23:19 11 Mar 20
Technition was courteous , professional and explained everything.he was doing
James Soleyn
15:44 11 Dec 19
Great I would recommend them to everyone. My two technician were knowledgable trustworthy and clean. Everything explained to me they did I only hate I waited so long to do it. My house feels like a home thanks to air speciality.read more
Nina Burns
07:54 06 Dec 19
I'm so pleased with Air Specialty, that not only did I buy one unit from them but I bought two! My salesman was Brandon and he is awesome. He helped me to pick the best unit for my needs and price range. He is honest, courteous, thoughtful, just an all-around great salesman. I picked a split unit for my bedroom and my kitchen. The installers were great! The bedroom installation was pretty cut-and-dry, I don't think they had any problems installing this unit. However, the unit in the kitchen was a little bit more tricky. But the installers come out ahead of time, to help decide the best place to install the unit, given that it was a little bit more tricky. On the day of installation the guys were here on time and did a fantastic job installing both units. They explained in detail how each unit worked, and make sure that I understood. They explained the warranty and answered all of my questions. I highly recommend Air Specialty. I bought these two units so they will of course, be doing the maintenance on these two units. I am so pleased with them that they will also be doing the maintenance on my other unit, and of course, when the time comes and I have to replace that unit they will definitely be the ones that I call. I highly recommend them and we'll use them again!!! Thanks so much,Mrs. Burnsread more
Robbie
00:54 20 Nov 19
Service was just as expected, excellent. Technician was courteous and very knowledgeable, i would definitely recommend this company.
Gene Bitzer
23:21 13 Nov 19
Very pleased with service I received yesterday.I called and spoke to a real person which was great. She was professional and knowledgeable . She explained everything to me and was able to answer all my questions.The technician, David, arrived on time. David was also professional and knowledgeable. He asked me a few questions and went right to work. In just a few minutes he figured out what was wrong, and went through the extra effort to find a part that day since it was going down to freezing that night. David came back with the part and had everything put back together in no time.I will definitely recommend Air Specialty to anyone that needs service on their Heating and Cooling system.read more
Keith Vrazel
18:06 07 Nov 19
Had a new Heating and Air system installed in May. The 2 men who did the install did a wonderful job. The AC worked great over the summer. However the reason I am not giving them 5 stars is because when I tried to turn on the heat during our first cold spell the thermostat was set up for a system that has a heat pump. I did not think my system had one but it is a 2 stage system with dehumidifier so I thought maybe I misunderstood. I set the thermostat for automatic heat and AC according to the book it came with and the unit ran both the furnace and AC at the same time. In the window of the thermostat it would say aux heat 2, so i thought the unit was working with a heat pump. The air was only 8o degrees coming out of the vents and would drop down to 48 and go back up to 80. I went outside and the furnace was running as well as the fan on the AC and water was coming out of the condensation pipe. I called AS and they sent out a tech who said that the thermostat was not set up correctly and he had to go on-line to find out how to get it to display correctly for my system. After that everything worked correctly. I am glad i did not wait to long to call them otherwise my gas and power bill would be out of sight.read more
Mike Henson
21:20 19 Sep 19
I am very pleased with the whole experience, from the initial estimate throught the installation and final cleanup. Everything was completed as promised and I would recommend this company for any A/C service or installation needs.read more
Jared Cooper
19:42 16 Sep 19
We had a problem with our AC over the weekend, and Air Specialty was one of the only companies we could get in touch with. Dave was our technician, and was at our home in less than 2 hours. He was very polite and professional, and had our problem fixed in under an hour. They were very reasonably priced, and we will be return customers.read more
Annette Neal
15:20 07 Aug 19
We've had the maintenance program for years. The technicians have always been respectful of our home and are always professional. The maintenance twice a year is the reason we have not had problems with our unit.read more
John Joyner
18:33 30 Apr 19
Office staff and management are the best, very polite and helpful. Technician was fast knowledgeable, clean and very polite. I Highly recommend Air Specialty for all heating and air conditioner replacement or repair.read more
Phil F.
22:09 01 Mar 19
Great service! From the initial sales call to installation. I am very happy with Air Specialty.
Graham Jones
17:00 17 Jan 19
Air Specialty came recommended from several friends. They lived up to their reputation. These guys were incredibly accommodating from the moment I placed the call to the very thorough installation from their techs. Their quote for a 5 ton heat pump and air handler was the most commercially competitive we had of 3 quotes in the Mobile, AL area. Overall, it was an extremely good experience. I would highly recommend them for residential HVAC services.read more
Matt O'Toole
15:56 12 Jul 18
Awesome. Mike was an outstanding Tech. Didn’t just fix our issue but also gave us tips to preserve our AC. Highly recommend.
Kandiss Gisclair
14:27 13 Jun 18
We’ve had to call AirSpecialty twice and both times even though we had different technicians we had a great experience! They fixed the issue we were having with our unit and we couldn’t be happier! Thanks again!read more
Donna ochs
18:24 24 Mar 18
Awesome company! We had gotten many estimates, most were cheaper, but we were not looking for cheapest...we wanted the best. Their representative picked up on this (didn't want to advertise money was not our main issue!) and offered us a deal with an outstanding warranty that won't let us down. Our power bills have dropped by at least 120.00 a month. Recommend to all.read more
License # 84408